San Francisco Plaza Hotel offers a charming colonial-style retreat in central Cusco, Peru. Enjoy free breakfast, Wi-Fi, and attentive service just steps from Plaza de Armas and Mercado Central. Ideal for travelers seeking comfort, historic ambiance, and e
Guests appreciate the hotel's convenient location, attentive service, and inviting communal spaces, though some note issues with room comfort and bathroom facilities.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
The San Francisco Plaza Hotel is a charming gem nestled in the heart of Cusco, Peru. Set within a beautifully restored colonial building, this hotel captures the historical essence of the city while offering modern comforts that travelers appreciate. Boasting a respectable 4.2-star rating, it consistently receives praise for its prime location—just a short stroll from the iconic Plaza de Armas and central attractions like the Mercado Central de San Pedro and Cusco Cathedral.
Guests frequently highlight the hotel’s warm and attentive service. The staff, many of whom are fluent in English, go out of their way to ensure a smooth and welcoming stay, making visitors feel truly cared for. Cleanliness and comfort are emphasized across reviews, with rooms described as spacious and well-maintained. The bathrooms, while generally praised for their size and amenities, occasionally receive mixed feedback regarding maintenance, particularly concerning water fixtures and bathtub jets. Despite these minor drawbacks, the overall comfort remains satisfactory, making it a dependable choice for both leisure and business travelers.
The San Francisco Plaza Hotel also excels in its offerings that enhance the guest experience. Complimentary Wi-Fi, free breakfast featuring fresh local fruits and a variety of options like omelets and granadilla, and conveniences such as airport shuttles and laundry services add considerable value. The onsite restaurant, with an eclectic and inviting atmosphere, offers a taste of Peruvian cuisine, including memorable dishes like fettuccine with huancaína sauce—a local favorite.
One cannot overlook the hotel’s excellent price-to-quality ratio. Many travelers note that it delivers exceptional service and comfort at a competitive price point, often enhanced by discounts. While there is no pool or fitness center, the hotel’s location and hospitality compensate by providing easy access to Cusco’s vibrant old town. The peaceful street setting ensures restful nights, though light morning noise has been mentioned by some.
In summary, the San Francisco Plaza Hotel stands out as a reliable, elegant, and culturally rich lodging option for those wishing to immerse themselves in Cusco’s historical charm. It is particularly ideal for visitors who value attentive service, a central location, and authentic ambiance without sacrificing affordability. This hotel embodies a balance of tradition and modern hospitality that leaves guests with fond memories of their Peruvian adventure.
The short version: what's available day-to-day, and the key practical details most travelers search for.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Nice and comfy hotel. Close enough to walk throughout Cusco for exploring. Rooms were large and had great bathrooms. Everything was very clean, service was great, and the breakfast was tasty.
All-in great hotel. English speaking employees, great rooms, great location, great breakfast, and this all for a great price. We managed to get a room at a great discount though. Might have not paid the full price personally. Also sad that the bath wasn't operational, but even without that, I'd still book the room for the given price any day.
Beautiful old colonial style building. The service was attentive and the room comfortable. It's within walking distance of Plaza de armas. Highly recommended.
Exceptional service, they really go out of their way to make your stay the best it can be. Room gets a little noisy in the morning but you can’t beat the price or the service. Breakfast was good also, an omelet, bread, fruit and yogurt. Different choices of coffee and juice. Room service is very affordable and most of the crew has very good English. Everything was clean and the hot water worked fine it just took a little time to warm up. The plaza de armas is about 2 or 3 blocks away, easy going downhill to the square, pace yourself going uphill back to the hotel if you have altitude issues as I did. Another thing the host made sure to give free coca tea whenever needed.
Charming old hotel in wonderful location, easy walk to all around old town. Quiet street. Beds ok. Pillows not great. Water pressure decent. Couldn't get enough hot water to take a bath in the big tub, jets didn't work anyway. Good service.
Recommended if you're looking for an elegant, safe hotel just a few minutes walk from the Plaza de Armas. I enjoyed the meal offerings as well, especially the fresh fruit at breakfast (including granadilla) and the fettuccine with huancaína sauce for dinner/lunch.
Good breakfast and very friendly staff, they took great care of us and made us feel relaxed. Stored our luggage safely during Inca trail and helped us stay in touch with our agency. The room which we got first was comfy, but the shower spilled water all over the bathroom floor. The second room, after the trail, was really nice, but the bathroom wasn't the cleanest. There was a bathtub, but it didn't work and was covered in ugly yellow stains, so we used shower instead. Both rooms had windows facing the inside, but more in the back of the building, so we didn't have too much trouble with noise. They always turned off the light and music at 10pm sharp.
5 stars for the hotel staff, which was incredibly friendly and helpful, genuinely nice people. The location is great, just a short walk away from the centre. The main hall/restaurant has an interesting eclectic look which I loved. The minus points go for the room itself. I found the bed to be quite uncomfortable and I couldn’t sleep well. The water facilities (faucet, water knobs, shower, toilet flush) were very wobbly and made using them a bit complicated.
Set downtown, in a restored colonial building, this casual hotel is a 5-minute walk from bustling Mercado Central de San Pedro and 9 minutes by foot from Cusco Cathedral. It's 7 km from Alejandro Velasco Astete International Airport.
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